Approval-Based Workflows

Pre-built workflow templates trigger automated responses — rollback approvals, incident routing, notification cascades — all without leaving your ServiceNow instance.

DeltaScan doesn't just identify problems — it helps you respond. When a high-risk change is detected or an incident is correlated to a change, DeltaScan can trigger pre-configured workflows that guide your team through the appropriate response.

Note: All remediation actions require explicit approval. DeltaScan never makes automatic changes to your environment without human authorization.

Key Benefits

  • Rollback approvals: One-click approval workflows to revert problematic changes
  • Incident routing: Automatically assign incidents to the right teams based on change ownership
  • Notification cascades: Alert stakeholders at each stage of the remediation process
  • Audit trail: Every workflow action is logged for compliance and post-incident review

Workflow templates are customizable to match your organization's change management policies. Start with pre-built templates and adapt them to your specific approval chains and escalation paths.